Refund Policy

Personal Song Creator songs

• Free preview first. Before you pay you read the words and hear a 30-second clip of 2 sung versions, so you know what you're getting.
• One free redo after you unlock your song: change a version a little, try a new sound, or get new words.
• 30-day money-back guarantee. Not happy? Press Ask for my money back on your song page within 30 days of paying. Your first refund is a full refund, right away; your song page and files are then removed.
• One automatic refund per customer: a second request for the same email address, or for the same card under a different email, is reviewed by a person, usually within 2 business days.
• If we can't make your song after several tries, you get a full refund automatically.

Chargebacks

Please contact us before disputing a charge with your bank; we can usually fix the problem or refund faster.

Refunds go back to the card or account you paid with and usually show up in 5 to 10 days. A full refund deletes the song.