Privacy Policy

What we collect

• Your email address, to send your preview, song and order emails.
• What you type to order: the name of the person the song is for, how they're related to you, the occasion, the story, how a name sounds, your style picks and your own name for the gift page.
• Order details: date, price, choices, and a record that you ticked the terms box.
• Payment is handled by Stripe, our payment processor. We never see your card number.
• Simple visit counts (which pages are viewed and which site sent you). We use no tracking cookies and do not store IP addresses. For the free-preview limits we keep a one-way scrambled tag of your address and browser, never the address itself.

What we do with it

We use it only to make and deliver your song, answer you, keep our accounts and stop abuse. We never sell it, never use it for advertising and never show your song or story to anyone else without your written OK.

How long we keep it

Your song page, words, audio and cover stay for one year after the song is ready, then they are deleted. A free preview you don't unlock is deleted after 2 days. If we refund you in full, your files are deleted right away. When files are deleted we keep only the order record (email, date, price, the name of the song) for our accounts. A gift page is deleted with the song.

Who processes your data

We use service providers only to run the service: Microsoft Azure (hosting and storage), Stripe (payments and sales tax), an email delivery service, and AI providers that write the words, make the music and singing and paint the cover (they receive your story and choices, not your payment details). They may not use your data for their own purposes or to train AI models.

Your choices

Email support@personalsongcreator.com to see, fix or delete what we have about you. Lost your song link? We'll email it to you.

Children

The site is for adults. We don't knowingly collect anything from children.

Changes

If we change this policy we'll update the date above.